Planned preventative maintenance and responsive support contracts for CCTV, access control and wireless network systems. One team, covering every discipline, keeping everything working — because security infrastructure that fails at the wrong moment is no security at all.
Security infrastructure that is installed and forgotten is security infrastructure that will eventually fail. Cameras drift out of focus. Hard drives fill up silently. Access card readers fail intermittently. Wireless access points drop into legacy modes. None of these failures announce themselves — they are discovered only when the system is needed most.
Lens contamination, camera misalignment, NVR storage failures and firmware vulnerabilities all develop gradually. Without regular inspection and testing, a CCTV system that appears to be working may be recording nothing useful — and you will not know until an incident investigation reveals the gap.
A door controller that fails open is a security breach. A reader that intermittently fails triggers repeated calls to helpdesks and workarounds that undermine the entire access policy. Regular testing and firmware management prevent both.
RF environments change as buildings and equipment change. Access points that provided excellent coverage at installation can develop coverage gaps as interference sources are introduced. Without proactive monitoring and periodic surveys, wireless degradation goes unnoticed until productivity suffers.
Waiting for systems to fail before calling an engineer means longer downtime, higher call-out costs and the possibility of a security gap during the repair window. A PPM contract with priority response turns reactive emergencies into managed, predictable costs.
Our maintenance programmes cover the full range of security and network infrastructure disciplines — CCTV, access control, intercoms and wireless networks. All under a single contract, all supported by a single team that knows every system it maintains.
Regular inspection and testing of all camera systems, NVRs, storage arrays, remote access infrastructure and alarm integrations. Every PPM visit confirms that every camera is recording, every lens is clean and every storage device has sufficient capacity with adequate retention period remaining.
Testing and servicing of all access control panels, door readers, electric strikes, magnetic locks, REX devices and intercoms. We verify that every door behaves exactly as your access policy requires — and that audit logs are being captured correctly throughout.
Periodic site surveys, access point health checks, controller configuration review and connectivity testing across your wireless estate. We identify coverage gaps, channel conflicts and performance regressions before they become complaints — and resolve them before your next PPM visit.
Physical layer inspection of structured cabling, patch panels, switches and server room or comms cabinet environments. Clean, correctly labelled and correctly terminated infrastructure performs better and faults faster — our maintenance visits keep your physical layer as it should be.
All Vesta IT maintenance contracts include priority response for system faults between scheduled PPM visits. Our engineers are familiar with every system they maintain — there is no diagnostic delay because an unfamiliar contractor has to learn your infrastructure before they can fix it.
Our engineers maintain the systems they have installed. They know the panel configuration, the cable routes, the access policy structure and the NVR storage layout. When a fault occurs, there is no learning curve — just a resolution.
A PPM contract with Vesta IT converts unpredictable reactive call-out costs into a fixed, budgetable annual fee. Priority response is included — so when something does go wrong, the cost is already covered.
CCTV data retention records, access control audit logs, fire system service certificates — all maintained and available for inspection. We keep the paperwork as current as the systems it covers.
Get in touch to discuss a maintenance contract covering your existing systems, or combine maintenance from day one with a new Vesta IT installation.